Shipping policy
This document sets out the shipping policy of Rawbone Pet Foods Pty. Ltd. doing business as Bowlsome Dog Food ('company', 'we', 'us', or 'our') a company registered in Australia at 10 Strzelecki Avenue, Sunshine West, Victoria, 3020.
Delivery Costs: For orders under $90.00, a flat rate shipping fee will be charged. For orders $90.00 and over, shipping is free. The prices displayed at checkout will reflect these shipping terms.
Delivery Details: The Company reserves the right to charge for delivery at its discretion. When prices are stated as inclusive of delivery, the following conditions apply:
- Delivery is to the location specifically accepted by the Company.
- We will deliver the Products to you according to the shipping information displayed on our Website.
Delivery Issues: Delivery of the Products is governed by the terms of third-party courier services. Any delivery issues should be reported to us, and we will assist you to ensure your order is delivered. Please note that all delivery times are estimates and subject to delays beyond our control. We do not guarantee delivery within the estimated time frames and will not be liable for any losses incurred due to delivery delays.
Delivery Limitations: Our shipping services are subject to certain restrictions including but not limited to delivery days, hours, and certain geographic areas.
Perishable Products: Upon delivery, it is your responsibility to store perishable products as per our recommendations immediately. To the fullest extent permitted by law, we will not be liable for any spoilage or damage to perishable products due to improper storage after delivery.
